Privacy policy


Last updated: 20 March 2026

Team Texture Ltd, a subsidiary of The Lewin Group Ltd ("we", "us", or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal data when you visit or make a purchase from www.teamtexture.co.uk (the "Site") or otherwise use our services (the "Services"). For the purposes of UK data protection law, including the UK GDPR and Data Protection Act 2018, we are the data controller.

1. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.

2. Personal Data We Collect

Information you provide:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment details (processed securely by third parties)
  • Account details (if you create an account)
  • Order history
  • Messages or emails you send to us

Information collected automatically:

  • IP address
  • Device and browser type
  • Pages visited and activity on the Site

Information from third parties:

  • Shopify (our ecommerce platform)
  • Payment providers (e.g. Stripe, PayPal)
  • Analytics and marketing tools (e.g. Google, Meta, Klaviyo)

3. How We Use Your Data

We use your personal data to:

  • Process and fulfil orders
  • Provide customer support
  • Manage your account
  • Improve our website and services
  • Prevent fraud and protect our business
  • Send marketing (where permitted)

You can unsubscribe from marketing at any time.

4. Cookies

We use cookies to:

  • Make the website work properly
  • Remember your preferences
  • Analyse performance
  • Show relevant ads

Where required, we ask for your consent before using non-essential cookies. You can manage cookies via your browser settings.

More info: https://www.shopify.com/legal/cookies

5. Sharing Your Data

We may share your data with:

  • Service providers (payments, delivery, IT)
  • Marketing and analytics partners
  • Shopify
  • The Lewin Group Ltd (our parent company)
  • Legal authorities where required

We do not sell your personal data.

6. International Transfers

Your data may be transferred outside the UK (e.g. to the US). Where this happens, we use appropriate safeguards such as standard contractual clauses.

7. Data Retention

We keep your data only as long as necessary to:

  • Fulfil orders
  • Meet legal obligations
  • Resolve disputes

8. Your Rights

You have the right to:

  • Access your data
  • Correct your data
  • Request deletion
  • Object to processing
  • Request data transfer
  • Withdraw consent

To exercise your rights, contact us below.

9. Complaints

If you have concerns, contact us first. You can also complain to the Information Commissioner's Office (ICO): https://ico.org.uk

10. Children

Our Services are not intended for children under 16. We do not knowingly collect data from children.

11. Security

We take reasonable steps to protect your data, but no system is completely secure.

12. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked on our Site.

Contact Us

If you have questions about this Privacy Policy, contact us at info@teamtexture.co.uk

Team Texture Ltd, 103 Ferdinand Magellan Court, 5 Clipper Street, London E16 2XE, United Kingdom