FAQs (Frequently Asked Questions)

What is the Team Texture Heat Hat, and how does it work?

The Team Texture Heat Hat is a professional-grade, flame-retardant electronic heating cap designed to enhance the effectiveness of deep conditioners, hair masks, and moisturising treatments. It offers customisable heat settings and timers to cater to various hair care needs.

Who can benefit from using the Heat Hat?

The Heat Hat is suitable for all hair types, including natural, curly, coily, wavy, and straight hair. It's particularly beneficial for individuals looking to improve moisture retention, hair elasticity, and overall hair health.

How do I use the Heat Hat?

After shampooing, apply a generous amount of your preferred deep conditioner or treatment. Detangle hair thoroughly to distribute the product evenly. Put on a shower cap, then wear the Heat Hat. Select the desired temperature and timer settings. Relax and let the treatment work its magic. After the session, allow your hair to cool down before rinsing thoroughly with lukewarm water.

How often should I use the Heat Hat?

Usage frequency depends on your hair's needs. For most, using the Heat Hat once a week during deep conditioning treatments is effective.

Is the Heat Hat safe to use?

Yes, the Heat Hat is designed with safety in mind. It features automatic temperature regulation, peaking at 65°C and adjusting to a safer 45°C, cycling back to the selected level. Additionally, it has an auto shut-off function that powers down the device once the timer ends.

Can children use this Heat Hat?

Yes, it is safe for children of 8 years old and above to use without adult supervision however children under 8 should be accompanied by an adult to ensure they are safe due to the size of the hat likely being larger than their head.

How do I clean and maintain the Heat Hat?

Detach the inner lining before cleaning. The lining is hand-washable or machine-washable. Do not submerge the electronic components in water.

What are the available colours for the Heat Hat?

The Heat Hat is available in two colours: Tropical (Colourful Pattern) and Black (Plain).

What is the size of the Heat Hat?

The Heat Hat stretches up to 35cm to accommodate various head sizes and hair volumes.

Can I use the Heat Hat with oils or protein treatments?

Yes, the Heat Hat can be used with various hair treatments. Always follow the product instructions for best results.

Can you use the Heat Hat when your hair is in braids? What are the best practices?

Yes, you can use the Heat Hat while your hair is in braids, but there are a few key tips to follow:

If your braids are fresh or tight, it’s best to avoid applying direct heat as your scalp may already be sensitive. Wait a few days post-installation.

Use the Heat Hat before braiding: This is one of the best times to do a deep treatment. A Heat Hat softens strands, improves elasticity, and nourishes the hair, helping reduce breakage during braiding.

Use it after takedown: Deep conditioning immediately after removing braids is essential to restore moisture and elasticity. Apply a hydrating mask and sit under the Heat Hat to revive your strands.

Avoid using the Heat Hat over synthetic hair or extensions unless you know they are heat-safe. Focus on natural hair care phases (pre-braid/post-braid) for the best results.

Can you use the Heat Hat when you have locs?

Absolutely – the Heat Hat can be a great addition to your loc routine, especially for hydration and scalp care. 

Here's how to use it safely:

Best used during deep conditioning or scalp treatments Apply your product, cover with a plastic cap, and then use the Heat Hat.

Avoid overly thick or heavy conditioners that may get trapped in locs, use light, rinsible products or herbal infusions.

Use a shower cap underneath the Heat Hat to avoid excess moisture build-up in the Hat lining.

Let your locs dry thoroughly after the session to prevent mildew or lingering dampness, especially in thicker locs.

Always listen to your scalp and roots, if you’ve just retwisted or done maintenance, wait a couple of days before applying heat.

Can you use the Heat Hat if your hair is relaxed?

Yes, relaxed hair can absolutely benefit from using a Heat Hat hydration and protein balance are crucial for chemically-treated hair.

Here's how to get the most out of it:

Use the Heat Hat weekly with a moisturising or protein treatment, depending on what your hair needs.

Make sure your hair is detangled gently and coated evenly with product before use.

Avoid high heat, a mid to low temperature setting is usually best for relaxed hair to prevent over-processing or weakening.

Focus on using it between relaxer sessions, not right after applying chemical treatments (wait at least a week).

Your Heat Hat will help strengthen the hair, reduce breakage, and keep relaxed hair soft, manageable, and shiny.

Can you use the Heat Hat if your hair is relaxed?

Yes, relaxed hair can absolutely benefit from using a Heat Hat hydration and protein balance are crucial for chemically-treated hair. 

Here's how to get the most out of it:

Use the Heat Hat weekly with a moisturising or protein treatment, depending on what your hair needs.

Make sure your hair is detangled gently and coated evenly with product before use.

Avoid high heat, a mid to low temperature setting is usually best for relaxed hair to prevent over-processing or weakening.

Focus on using it between relaxer sessions, not right after applying chemical treatments (wait at least a week).

Your Heat Hat will help strengthen the hair, reduce breakage, and keep relaxed hair soft, manageable, and shiny.

Guidelines: Using the Team Texture Heat Hat Post-Chemotherapy

Important Context

After chemotherapy, the scalp and new hair growth are often extremely delicate. The body is recovering, and so is the hair follicle. Any product, process, or heat source should be used gently and intentionally.

When It’s Safe to Begin Using the Heat Hat

Wait until hair has begun to visibly grow back—typically 6–12 weeks after the last chemo session, but always confirm with the person's oncologist or trichologist.

Scalp must be fully healed, with no open sores, active irritation, or extreme sensitivity.

How to Use the Heat Hat Post-Chemo (Safely)

Start on the lowest heat setting no higher than 5.

Keep sessions short—start with 10–15 minutes before gradually building up.

Always cover the scalp with a plastic/shower cap to protect it from direct heat and contain the product.

Hydration-focused treatments only to start. Avoid anything with strong actives, essential oils, or protein until scalp health is restored.

⚠️ Cautions

• Do not use if the scalp is sore, red, peeling, or hypersensitive.
• Avoid during active cancer treatment (unless medically advised).
• Avoid high heat or long sessions—less is more.
• If there’s ever burning, tingling, or dizziness, stop use immediately and consult a professional.

Why It’s Helpful Post-Chemo:

• Encourages circulation to the hair follicles, aiding healthy regrowth.
• Soothes a dry, tender scalp after treatment.
• Helps moisture-rich products absorb more effectively, which is key for fragile regrowth.

⚠️ General Safety Guidelines for Using the Team Texture Heat Hat

Usage & Electrical Safety

• Never use the Heat Hat while sleeping.
• It is designed for supervised use only.
• Do not submerge the Heat Hat in water.
• The lining is detachable and washable, but the electronic components should never get wet.
• Always unplug after use.
• This protects both the device and the user.
• Do not use if the Heat Hat is damaged.
• If you notice exposed wires, burns, strange smells, or the device overheating, stop use immediately.

Skin & Scalp Safety

• Do not use on broken or irritated skin.
• Wait until your scalp is fully healed from cuts, burns, sores, or abrasions.
• Avoid use on freshly relaxed or chemically treated hair
• for at least 5–7 days post-treatment, as the scalp and hair may be more sensitive.
• Always wear a shower cap or plastic cap under the Heat Hat.
• This creates a protective barrier between the product and the heating element.
• If you feel discomfort, tingling, or overheating—stop use immediately.

⚠️ General Safety Guidelines for Using the Team Texture Heat Hat

Heat & Timing

• Always start on the lowest heat setting.
• Especially for new users, fine hair, or sensitive scalps.
• Limit sessions to 20–45 minutes.
• Prolonged heat exposure is unnecessary and could risk irritation or overheating.
• Avoid daily use.
• 1–2 times a week is ideal for most hair types.

Medical Considerations

• Consult your doctor before use if you have any scalp conditions, are post-surgery, or are recovering from chemotherapy.
• Not recommended for individuals with heat sensitivity disorders unless advised by a medical or hair professional.

Maintenance & Storage

• Detach and clean the lining regularly.
• Follow the care instructions in the product manual.
• Store in a dry, cool place.
• Avoid wrapping the cord tightly around the cap when storing to prevent wire damage.